🛡️ Privacy Policy – Ivy Dental Group
Location: California

Ivy Dental Group is committed to protecting your privacy. As a dental care provider in California, we follow all applicable laws including the Health Insurance Portability and Accountability Act (HIPAA) and the California Consumer Privacy Act (CCPA).

1. Information We Collect

We collect the following types of information:

a. Protected Health Information (PHI) (HIPAA-covered)

• Name, address, date of birth, phone number, email

• Insurance details and billing records

• Medical and dental history

• Appointment details and treatment records

b. Personal Information (PI) (CCPA-covered)

• Identifiers: IP address, browser/device info (if using website)

• Communication preferences and marketing opt-ins

• Financial info (for payment processing)

2. How We Use Your Information

We use your information to:

• Deliver dental care and manage your treatment

• Communicate about appointments, follow-ups, and billing

• Process insurance claims and payments

• Operate and improve our website and services

• Fulfill legal and regulatory obligations

3. How We Share Your Information

We do not sell your personal information. We only disclose information to:

• Insurance companies and payment processors

• Healthcare providers involved in your care

• Business associates and vendors under contract (HIPAA-compliant)

• Regulatory or legal authorities when required

Under CCPA, you have the right to request more detail about any disclosures made over the last 12 months.

4. Your Rights (Under HIPAA & CCPA)

As a California resident and patient, you have the right to:

• Access and request copies of your health records

• Correct or update your information

• Request restrictions on the use or disclosure of your data

• Request information about third parties we've shared your data with

• Opt out of the sale or sharing of your information (we do not sell it)

• Request deletion of non-medical personal information (as permitted by law)

• File a complaint with us or the U.S. Department of Health and Human Services (HHS)

To make any request, contact us at:

Privacy Officer
Phone:  (916) 400-3552
Email:  info@myivydental.com
Mailing Address: 9700 Business Park Dr, Ste 400A, Sacramento, CA 95827

5. Data Retention and Security

We retain health records in accordance with California law and dental board requirements. We use encryption, secure servers, and administrative safeguards to protect your data.

6. Changes to This Policy

We may update this policy at any time. The latest version will always be available at our office and on our website.

📱 SMS Disclosure – Ivy Dental Group
Location: California

By providing your mobile number, you agree to receive SMS text messages from Ivy Dental Group for the following:

• Appointment confirmations and reminders

• Notifications about your care or prescriptions

• Office hours updates and service announcements

Terms of Use:

• Frequency: You may receive messages based on your care schedule.

• Cost: Standard message and data rates may apply.

• Opt-Out: You can opt out at any time by replying "STOP".

• Help: For assistance, reply "HELP" or call [Insert Number].
  
  

We do not sell or share your phone number with third parties for marketing. All communications comply with HIPAA, CCPA, and TCPA.